By using our Web site, you consent to the collection and use of your information by DS Laboratories as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted here on the Web site, so please check back periodically to ensure you have the most current policy.
What information is Collected?
When a visitor places an order with us, DS Laboratories may collect personally identifiable information, including name, title, company, address, e-mail address, phone numbers, and date of birth. We do not require this information to obtain access to any part of our public site, but do require it if you wish to place an order.
In addition to ordering and registration, we may ask you for and collect personal information at other times, including by way of example, when you enter a sweepstakes or contest or participate in a promotion, or marketing campaign sponsored by DS Laboratories or one of its business partners; when you want to find out about service offered in your area; when you complete surveys or other questionnaires; or when you send an e-mail to DS Laboratories.
What about Cookies?
When you come into our site, our server attaches a small text file to your hard drive -- a cookie. Your unique cookie tells us that it's you whenever you re-enter our site, so we can recall where you've previously been on our site, and what, if anything, you have in your shopping cart. Cookies help us deliver a better Web site experience to our users.
(1) Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized experience.
(3) Assist DS Laboratories in tracking what items are in your shopping cart.
(4) Track your progress and number of entries in some of our promotions, sweepstakes and contests.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.
Who is collecting the information?
How is my information used?
DS Laboratories's primary goal in collecting personal information is to facilitate order processing and to enable us to contact you if a problem arises with your order. This information may also be used to provide you with a customized experience on our site, which includes interactive communications, and other services.
The DS Laboratories site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional.
We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional e-mails sent by DS Laboratories, or by third parties under contract with DS Laboratories. DS Laboratories may also match user information with third party data to help us better understand our customers. This means DS Laboratories may combine the personal information you provide us with information available from other sources, including offline sources, to market new products or services we think may be of interest to you.
With whom does DS Laboratories share my information?
DS Laboratories's Web site may also utilize third party vendors to provide products and services directly to DS Laboratories consumers. Such relationships are designated with a "Provided by Company" legend or logo, or other similarly worded designation. If you desire to purchase a product or service from such third party, your personal information will be collected by the third-party company, and shared with DS Laboratories. You may review the privacy practices of the third party either by clicking the link on the bottom of the page, or by clicking on the "Provided by Company" logo, which will take you to their Web site.
DS Laboratories shares Web site usage information about visitors to our Web site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our Web site through the use of pixel tags (also called clear gifs). The information collected by our third-party advertising company through the use of these pixel tags is not personally identifiable.
DS Laboratories may also disclose aggregated user statistics in order to describe our Web site to prospective business partners, advertisers, and other third parties, and for other lawful purposes.
What choices do I have regarding collection, use and distribution of my information?
On certain types of DS Laboratories promotions, we will ask for your e-mail address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related e-mail. Occasionally these promotion-related e-mail messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.
If you ever have questions regarding an e-mail you receive from DS Laboratories or one our business partners, or want to be removed from a mailing list, please contact us at privacy@DSLaboratories.com.
What Security measures does DS Laboratories use to protect my information from loss, misuse or alteration?
When you place an order or provide personal information, your transactions are encrypted for security. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by DS Laboratories.
DS Laboratories uses Secure Sockets Layer (SSL) encryption technology, the highest level of security on the Internet. The SSL protocol provides server authentication, data integrity, and privacy on the Web. This security measure helps ensure that no impostors, eavesdroppers, or vandals get your personal information. SSL not only encrypts your personal and financial information transmitted, including credit card information, but also verifies the identity of the server and that the original message arrives safely at its destination.
However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, DS Laboratories cannot ensure or warrant the security of any information you transmit to us or from our Web site, and therefore you use our site at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems.
If you would like to review, correct or change any personal information you have provided, or remove your name from our mailing list, please e-mail us at privacy@DSLaboratories.com. If you have established a "user profile" on a DS Laboratories Web site, you may change the information you provided at anytime by visiting that portion of the Web site and resubmitting your information.
What about my child's privacy?
This site is intended for use by persons over the age of 13. DS Laboratories does not seek to collect information about children under the age of 13. No information should be submitted to or posted on this Web site by users under 13 years of age. If a child under the age of 13 submits personal information to this Web site, we delete the information as soon as we discover it and do not use it for any other purpose. DS Laboratories encourages parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.
Questions regarding this policy should be directed to privacy@DSLaboratories.com.
You may also contact us by U.S. mail at:
DS Laboratories, Inc.
1983 Marcus Avenue
Lake Success, NY 11042